Etsy Forced Refunds

Submit a report

Name

Shop Name

Date of Case

UTC

Shipping From (shop location):

Shipping To (buyer location):

Order value, including shipping:

Did the buyer contact you/open a help request before opening a case?

Buyer’s reason for case:

Was there tracking Etsy’s automation could read?:

Outcome of case:

Time from opening of case to Etsy decision:

Source of buyer refund (if any):

Was the item returned to the seller?:

Did the shop have any recent policy violations or other Etsy issues?

If Etsy refunded out of seller money, did you appeal?:

Any other comments? (including anything Etsy told you):

May we share your report with Cindy Lou Who 2?

Cindy Lou Who 2, an Ecommerce blogger who publishes helpful information for Etsy shop owners, is preparing a blog post outlining the situation and sharing the stories of sellers like you. With your permission, we wish to share the information we collect in this form with Cindy.

email address