Name
1
Alternative Dispute Resolution of Information Technologies
2
User Rights
3
Online Platform Vitarendező Tanács
4
Appeals Centre Europe
5
RTR-GmbH, Fachbereich Medien
6
ADR Center
7
ADR Point
7 rows
Acronym
Website
Country
DSC
Languages
Expertise
Date of certification
ADROIT
https://adroit.legal/
Malta 🇲🇹
Malta Communications Authority
Dutch
English
French
German
Italian
Maltese
Portuguese
Spanish
Online shopping and online booking platforms; Content sharing and content driven marketing platforms; Crowdfunding and P2P lending; Web3, Defi, NFT and fintech platforms and protocols; Gaming, gambling and betting platforms; B2B, B2C and P2P trading platforms and marketplaces
N/A
https://user-rights.org/en
Germany 🇩🇪
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (BNetzA)
German
English
French
Italian
Instagram; TikTok; LinkedIn; Facebook; Pinterest
OPVT
https://opvt.hu/opvt
Hungary 🇭🇺
National Media and Infocommunications Authority
Hungarian
All types of disputes
ACE
https://www.appealscentre.eu/
Ireland 🇮🇪
Coimisiún na Meán
English
French
German
Italian
Spanish
Dutch
Content policy violations on: Facebook; TikTok; YouTube
N/A
https://www.rtr.at/beschwerdeportal
Austria 🇦🇹
Kommunikationsbehörde Austria
German
Breaches of information obligations, Breaches of data protection and privacy, Unlawful statements, Unwanted behaviour, Online bullying/intimidation, Pornography or sexualised content, Protection of minors, Fraud and/or deception, Incitement to self-harm, Non-restriction of access to the platform/content, violence, offences against intellectual property and other commercial rights
N/A
https://www.adrcenter.it
Italy 🇮🇹
AGCOM
Italian
English
Harmful or illegal products and services; Violations of data protection, privacy, and non-consensual sharing of material; Incitement to hatred, violation of human dignity, and other similar crimes; Violation of intellectual property rights and other commercial rights; Interference with elections and disinformation; Online bullying/intimidation; Pornographic or sexualized content; Violations of laws protecting children and minors; Risk to public safety; Scams and/or frauds; Crimes against animals; Acts of violence or criminal activity; Violations related to access to the platform
N/A
www.adrpoint.gr
Greece
Hellenic Telecommunications and Post Commission (EL)
Greek
English
French
German
Italian
Spanish
Polish
Romanian
Bulgarian
Croatian
Lithuanian
Dutch
Czech
Data protection and privacy violations; Illegal speech; Intellectual property infringements and other commercial rights infringements; Non-consensual behaviour; Offenses to minors; Scams and/or fraud; Unsafe and/or illegal products; Non-restriction of access to the platform/content