ESRS subtopic
Information-related impacts for consumers and/or end-users
20
Personal safety of consumers and/or end-users
20
Social inclusion of consumers and/or end-users
20
Name of the IRO
IRO type
Cause
Position in the value chain
Time Horizon
Realization stage
Affected stakeholders
ESRS subtopic
Promotion of transparent property information through digital platforms leading to empowered consumers
Positive impact
Implementation of online tools providing clear and accessible property data
Business activities
Short term
Potential
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Support for consumer education on real estate transactions
Positive impact
Development of guides and workshops for property buyers and renters
Business activities
Medium term
Potential
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Development of multilingual property documentation
Positive impact
Provision of information in multiple languages to reach diverse consumers
Business activities
Short term
Potential
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Collaboration with NGOs for information access
Positive impact
Partnerships to improve access to unbiased real estate information
Business activities
Medium term
Potential
Clients
Communities
NGOs
Information-related impacts for consumers and/or end-users
Public recognition of transparency leadership in real estate
Positive impact
Promotion of achievements in information transparency
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Dissemination of misleading or incomplete property information
Negative impact
Lack of quality control or oversight in property listings
Business activities
Short term
Actual
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Complex or opaque real estate contracts
Negative impact
Use of technical jargon or insufficient explanations in contracts
Business activities
Short term
Actual
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Non-compliance with information disclosure regulations
Negative impact
Failure to meet legal requirements for property information
Business activities
Short term
Actual
Clients
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Poor communication on property changes or risks
Negative impact
Lack of timely updates or notifications to tenants/owners
Business activities
Short term
Actual
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Neglect of accessibility for vulnerable consumers
Negative impact
Failure to provide information in accessible formats
Business activities
Short term
Actual
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Regulatory fines for non-compliance with information laws
Risk
Authorities increase enforcement of consumer information standards
Business activities
Short term
Potential
Clients
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Brand damage from information controversies
Risk
Negative media coverage of misleading or incomplete information
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Loss of clients due to poor information practices
Risk
Clients choose competitors with better transparency
Business activities
Medium term
Potential
Clients
Investors
Communities
Information-related impacts for consumers and/or end-users
Increased costs from compliance with information regulations
Risk
Need for new investments in information management
Business activities
Short term
Potential
Clients
Investors
Employees
Information-related impacts for consumers and/or end-users
Legal actions by stakeholders over information issues
Risk
Stakeholders file lawsuits for misleading information
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Development of “Transparent Property” certifications
Opportunity
Certification for best practices in property information
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Access to funding for information improvement initiatives
Opportunity
Grants or subsidies for consumer information projects
Business activities
Short term
Potential
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Partnerships with NGOs for information transparency
Opportunity
Joint development of information standards with NGOs
Business activities
Medium term
Potential
Clients
Communities
NGOs
Information-related impacts for consumers and/or end-users
Expansion into markets valuing property transparency
Opportunity
Clients demanding certified transparent property information
Downstream supply chain
Medium term
Potential
Clients
Investors
Communities
Information-related impacts for consumers and/or end-users
Brand enhancement through leadership in property information transparency
Opportunity
Recognition for sector-leading information transparency policies
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Promotion of secure and healthy buildings leading to safer consumer experience
Positive impact
Implementation of safety audits and certifications for properties
Business activities
Short term
Potential
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Support for accessibility and safety adaptations
Positive impact
Investment in adaptations for elderly and disabled residents
Business activities
Medium term
Potential
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Development of emergency preparedness plans
Positive impact
Creation of evacuation and crisis response plans for properties
Business activities
Short term
Potential
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Collaboration with authorities for building safety
Positive impact
Partnerships for regular inspections and safety improvements
Business activities
Medium term
Potential
Clients
Local authorities
End Consumers
Personal safety of consumers and/or end-users
Public recognition of safety leadership in real estate
Positive impact
Promotion of achievements in property safety
Business activities
Short term
Potential
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Exposure of consumers to unsafe buildings
Negative impact
Inadequate safety measures or outdated infrastructure
Business activities
Short term
Actual
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Health risks from poor indoor air quality or hazardous materials
Negative impact
Failure to address environmental hazards in properties
Business activities
Short term
Actual
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Non-compliance with safety regulations
Negative impact
Failure to meet legal requirements for building safety
Business activities
Short term
Actual
Clients
Investors
Local authorities
Personal safety of consumers and/or end-users
Poor communication on safety incidents
Negative impact
Lack of timely notification on hazards or incidents
Business activities
Short term
Actual
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Neglect of accessibility for vulnerable residents
Negative impact
Failure to adapt safety measures for all user profiles
Business activities
Short term
Actual
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
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