ESRS subtopic
Information-related impacts for consumers and/or end-users
20
Personal safety of consumers and/or end-users
20
Social inclusion of consumers and/or end-users
20
Name of the IRO
IRO type
Cause
Position in the value chain
Time Horizon
Realization stage
Affected stakeholders
ESRS subtopic
Promotion of financial literacy through educational programs leading to empowered consumers
Positive impact
Implementation of free and accessible financial education initiatives
Downstream supply chain
Medium term
Potential
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Support for transparent product information
Positive impact
Clear and accessible disclosure of product features and risks
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Development of digital tools for informed decision-making
Positive impact
Launch of calculators and simulators for product comparison
Business activities
Short term
Potential
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Collaboration with NGOs for information access
Positive impact
Partnerships to improve access to unbiased financial information
Business activities
Medium term
Potential
Clients
Communities
NGOs
Information-related impacts for consumers and/or end-users
Public recognition of information transparency leadership
Positive impact
Promotion of achievements in product transparency
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Dissemination of misleading or incomplete information
Negative impact
Lack of quality control or oversight in product information
Downstream supply chain
Short term
Actual
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Complex or opaque product documentation
Negative impact
Use of technical jargon or insufficient explanations
Business activities
Short term
Actual
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Non-compliance with information disclosure regulations
Negative impact
Failure to meet legal requirements for product information
Business activities
Short term
Actual
Clients
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Poor communication on product changes or risks
Negative impact
Lack of timely updates or notifications to users
Business activities
Short term
Actual
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Neglect of accessibility for vulnerable consumers
Negative impact
Failure to provide information in accessible formats
Downstream supply chain
Short term
Actual
Clients
Communities
End Consumers
Information-related impacts for consumers and/or end-users
Regulatory fines for non-compliance with information laws
Risk
Authorities increase enforcement of consumer information standards
Business activities
Short term
Potential
Clients
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Brand damage from information controversies
Risk
Negative media coverage of misleading or incomplete information
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Loss of clients due to poor information practices
Risk
Clients choose competitors with better transparency
Business activities
Medium term
Potential
Clients
Investors
Communities
Information-related impacts for consumers and/or end-users
Increased costs from compliance with information regulations
Risk
Need for new investments in information management
Business activities
Short term
Potential
Clients
Investors
Employees
Information-related impacts for consumers and/or end-users
Legal actions by stakeholders over information issues
Risk
Stakeholders file lawsuits for misleading information
Downstream supply chain
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Development of “Transparent Product” certifications
Opportunity
Certification for best practices in product information
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Access to funding for information improvement initiatives
Opportunity
Grants or subsidies for consumer information projects
Business activities
Short term
Potential
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Partnerships with NGOs for information transparency
Opportunity
Joint development of information standards with NGOs
Business activities
Medium term
Potential
Clients
Communities
NGOs
Information-related impacts for consumers and/or end-users
Expansion into markets valuing product transparency
Opportunity
Clients demanding certified transparent products
Downstream supply chain
Medium term
Potential
Clients
Investors
Communities
Information-related impacts for consumers and/or end-users
Brand enhancement through leadership in information transparency
Opportunity
Recognition for sector-leading information transparency policies
Business activities
Short term
Potential
Clients
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Promotion of cybersecurity and fraud prevention leading to safer consumer experience
Positive impact
Implementation of robust data protection and fraud monitoring systems
Business activities
Short term
Potential
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Support for personal data privacy
Positive impact
Adoption of strict privacy policies and regular audits
Business activities
Short term
Potential
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Development of safe-by-design digital products
Positive impact
Integration of safety features in product development
Business activities
Medium term
Potential
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Collaboration with authorities for consumer safety
Positive impact
Partnerships for sharing best practices and reporting threats
Business activities
Medium term
Potential
Clients
Local authorities
End Consumers
Personal safety of consumers and/or end-users
Public recognition of consumer safety leadership
Positive impact
Promotion of achievements in consumer safety
Business activities
Short term
Potential
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Exposure of consumers to cyber risks
Negative impact
Inadequate cybersecurity measures or outdated systems
Business activities
Short term
Actual
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Data breaches or loss of personal information
Negative impact
Failure to protect client data against unauthorized access
Business activities
Short term
Actual
Clients
Investors
End Consumers
Personal safety of consumers and/or end-users
Non-compliance with safety and privacy regulations
Negative impact
Failure to meet legal requirements for cybersecurity and privacy
Business activities
Short term
Actual
Clients
Investors
Local authorities
Personal safety of consumers and/or end-users
Poor communication on safety incidents
Negative impact
Lack of timely notification on breaches or threats
Business activities
Short term
Actual
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
Neglect of accessibility for vulnerable consumers
Negative impact
Failure to adapt safety measures for all user profiles
Downstream supply chain
Short term
Actual
Clients
Communities
End Consumers
Personal safety of consumers and/or end-users
60 rows