metric
3237 rows
direction
value
unit
url
benchmark_type
use_case_category
outcome
industry
sub_function
use_case_description
company_name
geography
year
url_id
decrease
1.00
month
https://cloud.google.com/customers/capital-energy
Change
Automated data management (Generative)
Customer feedback analysis (Generative)
AI-powered conversational search and recommendation (Generative)
Enhanced human customer support (Generative)
Operational efficiency
Sustainability
Energy
Operations - Service Operations
Centralizes access control across all systems based on a zero-trust approach and minimizes service interruptions while maximizing revenue from industrial assets. Implemented using Google Cloud and Fortinet technologies for secure and efficient management of renewable energy infrastructure.
Capital Energy
Spain
1
increase
50.00
%
https://cloud.google.com/customers/asiaone
Change
Automated data management (Generative)
Customer feedback analysis (Generative)
Operational efficiency
Customer experience
Media
Entertainment
Commercial - Customer Operations
Commercial - Marketing
Automated content classification enhances user engagement and operational efficiency. Implemented using Google Generative AI solutions like Vertex AI and Gemini.
AsiaOne
Singapore
3
decrease
95.00
%
https://cloud.google.com/customers/asiaone
Change
Automated data management (Generative)
Customer feedback analysis (Generative)
Operational efficiency
Customer experience
Media
Entertainment
Commercial - Customer Operations
Commercial - Marketing
Automated content classification enhances user engagement and operational efficiency. Implemented using Google Generative AI solutions like Vertex AI and Gemini.
AsiaOne
Singapore
3
increase
40.00
%
https://cloud.google.com/customers/asiaone
Change
Automated data management (Generative)
Customer feedback analysis (Generative)
Operational efficiency
Customer experience
Media
Entertainment
Commercial - Customer Operations
Commercial - Marketing
Automated content classification enhances user engagement and operational efficiency. Implemented using Google Generative AI solutions like Vertex AI and Gemini.
AsiaOne
Singapore
3
increase
288.00
x
https://cloud.google.com/customers/icanstudy
Change
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Innovation
Education
Technology - Information Technology
Commercial - Customer Operations
Developed a Learning Experience Platform that supports over one million users and enhances learning efficiency by 10x using AI-powered services. Implemented on Google Cloud with a scalable architecture and AI technologies such as Vertex AI and Gemini.
iCanStudy
Australia
2023
4
increase
200.00
x
https://cloud.google.com/customers/icanstudy
Change
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Innovation
Education
Technology - Information Technology
Commercial - Customer Operations
Developed a Learning Experience Platform that supports over one million users and enhances learning efficiency by 10x using AI-powered services. Implemented on Google Cloud with a scalable architecture and AI technologies such as Vertex AI and Gemini.
iCanStudy
Australia
2023
4
decrease
78.00
%
https://cloud.google.com/customers/icanstudy
Change
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Innovation
Education
Technology - Information Technology
Commercial - Customer Operations
Developed a Learning Experience Platform that supports over one million users and enhances learning efficiency by 10x using AI-powered services. Implemented on Google Cloud with a scalable architecture and AI technologies such as Vertex AI and Gemini.
iCanStudy
Australia
2023
4
N/A
1000000.00
#
https://cloud.google.com/customers/icanstudy
Result
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Innovation
Education
Technology - Information Technology
Commercial - Customer Operations
Developed a Learning Experience Platform that supports over one million users and enhances learning efficiency by 10x using AI-powered services. Implemented on Google Cloud with a scalable architecture and AI technologies such as Vertex AI and Gemini.
iCanStudy
Australia
2023
4
decrease
20.00
%
https://cloud.google.com/customers/mindvalley-ai
Change
Automated data management (Generative)
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Cost reduction
Education
Technology - Information Technology
Operations - Service Operations
Technology - Software Engineering
Migrated to Google Cloud to enhance content creation and achieve scalability and agility. Implemented a cloud-based infrastructure using Google Cloud services including Vertex AI and BigQuery.
Mindvalley
Malaysia
5
increase
30.00
%
https://cloud.google.com/customers/mindvalley-ai
Change
Automated data management (Generative)
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Cost reduction
Education
Technology - Information Technology
Operations - Service Operations
Technology - Software Engineering
Migrated to Google Cloud to enhance content creation and achieve scalability and agility. Implemented a cloud-based infrastructure using Google Cloud services including Vertex AI and BigQuery.
Mindvalley
Malaysia
5
decrease
8.00
%
https://cloud.google.com/customers/mindvalley-ai
Change
Automated data management (Generative)
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Cost reduction
Education
Technology - Information Technology
Operations - Service Operations
Technology - Software Engineering
Migrated to Google Cloud to enhance content creation and achieve scalability and agility. Implemented a cloud-based infrastructure using Google Cloud services including Vertex AI and BigQuery.
Mindvalley
Malaysia
5
N/A
99.00
%
https://cloud.google.com/customers/mindvalley-ai
Result
Automated data management (Generative)
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Cost reduction
Education
Technology - Information Technology
Operations - Service Operations
Technology - Software Engineering
Migrated to Google Cloud to enhance content creation and achieve scalability and agility. Implemented a cloud-based infrastructure using Google Cloud services including Vertex AI and BigQuery.
Mindvalley
Malaysia
5
N/A
99.90
%
https://cloud.google.com/customers/mindvalley-ai
Result
Automated data management (Generative)
Process optimization (Analytical)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Customer experience
Cost reduction
Education
Technology - Information Technology
Operations - Service Operations
Technology - Software Engineering
Migrated to Google Cloud to enhance content creation and achieve scalability and agility. Implemented a cloud-based infrastructure using Google Cloud services including Vertex AI and BigQuery.
Mindvalley
Malaysia
5
decrease
5.00
none
https://cloud.google.com/customers/adya
Change
Automated data management (Generative)
Smart scheduling (Generative)
Operational efficiency
Customer experience
Technology Hardware
Education
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
Technology - Software Engineering
Commercial - Sales
Adya's ATMA platform enables ecommerce businesses to launch apps quickly and efficiently. It automates the app development process using Google Cloud technologies like Terraform and Google Kubernetes Engine.
Adya
India
2023
6
decrease
10.00
x
https://cloud.google.com/customers/adya
Change
Automated data management (Generative)
Smart scheduling (Generative)
Operational efficiency
Customer experience
Technology Hardware
Education
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
Technology - Software Engineering
Commercial - Sales
Adya's ATMA platform enables ecommerce businesses to launch apps quickly and efficiently. It automates the app development process using Google Cloud technologies like Terraform and Google Kubernetes Engine.
Adya
India
2023
6
N/A
1.00
hour
https://cloud.google.com/customers/adya
Result
Automated data management (Generative)
Smart scheduling (Generative)
Operational efficiency
Customer experience
Technology Hardware
Education
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
Technology - Software Engineering
Commercial - Sales
Adya's ATMA platform enables ecommerce businesses to launch apps quickly and efficiently. It automates the app development process using Google Cloud technologies like Terraform and Google Kubernetes Engine.
Adya
India
2023
6
decrease
1.00
day
https://cloud.google.com/customers/copel
Change
Automated data management (Generative)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Cost reduction
Employee productivity
Energy
Operations - Service Operations
Developed an AI Agent powered by Gemini Pro 1.5 to interact with SAP ERP, enabling employees to extract real-time insights using natural language queries.
Copel
Brazil
7
N/A
1.00
hour
https://cloud.google.com/customers/orq
Result
Automated data management (Generative)
Customer feedback analysis (Generative)
AI-powered conversational search and recommendation (Generative)
Customer experience
Innovation
Agility and speed
Technology Hardware
AI/ML solutions
Commercial - Customer Operations
Technology - Software Engineering
Orq.ai provides a no-code platform that enables teams to build and deploy generative AI solutions efficiently. It leverages Google Cloud's managed services for scalability and resource management.
Orq.ai
United States
Taiwan
Germany
United Kingdom
The Netherlands
2022
8
N/A
30000000.00
EUR
https://cloud.google.com/customers/maqqie
Result
Automated data management (Generative)
Customer segmentation (Analytical)
Personalized product recommendations (Analytical)
Operational efficiency
Customer experience
Revenue growth
Technology Hardware
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
Commercial - Sales
The use case automates recruitment processes and enhances candidate matching through AI algorithms. It is implemented using Google Cloud's managed services, including BigQuery and Vertex AI.
Maqqie
The Netherlands
2021
15
N/A
60000000.00
EUR
https://cloud.google.com/customers/maqqie
Result
Automated data management (Generative)
Customer segmentation (Analytical)
Personalized product recommendations (Analytical)
Operational efficiency
Customer experience
Revenue growth
Technology Hardware
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
Commercial - Sales
The use case automates recruitment processes and enhances candidate matching through AI algorithms. It is implemented using Google Cloud's managed services, including BigQuery and Vertex AI.
Maqqie
The Netherlands
2021
15
increase
25.00
%
https://cloud.google.com/customers/grivy
Change
Personalized marketing content (Generative)
Customer lead scoring (Analytical)
Customer experience
Revenue growth
Technology Hardware
Software Development
Technology - Software Engineering
Commercial - Sales
Utilizes AI to analyze customer interactions and provide personalized recommendations. Implemented using machine learning algorithms and natural language processing.
XYZ Corp
North America
2023
16
decrease
50.00
%
https://cloud.google.com/customers/grivy
Change
Personalized marketing content (Generative)
Customer lead scoring (Analytical)
Customer experience
Revenue growth
Technology Hardware
Software Development
Technology - Software Engineering
Commercial - Sales
Utilizes AI to analyze customer interactions and provide personalized recommendations. Implemented using machine learning algorithms and natural language processing.
XYZ Corp
North America
2023
16
N/A
90.00
%
https://cloud.google.com/customers/grivy
Result
Personalized marketing content (Generative)
Customer lead scoring (Analytical)
Customer experience
Revenue growth
Technology Hardware
Software Development
Technology - Software Engineering
Commercial - Sales
Utilizes AI to analyze customer interactions and provide personalized recommendations. Implemented using machine learning algorithms and natural language processing.
XYZ Corp
North America
2023
16
increase
5.00
%
https://cloud.google.com/customers/contactpigeon
Change
Automated data management (Generative)
Customer feedback analysis (Generative)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Revenue growth
Technology Hardware
Retail and E-Commerce
Commercial - Customer Operations
Commercial - Marketing
ContactPigeon built a customer data platform (CDP) to unify customer data and enable real-time insights for retailers. It leverages Google Cloud's BigQuery for data analysis and Looker for visualization.
ContactPigeon
Europe
Greece
17
decrease
3.00
days
https://cloud.google.com/customers/contactpigeon
Change
Automated data management (Generative)
Customer feedback analysis (Generative)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Revenue growth
Technology Hardware
Retail and E-Commerce
Commercial - Customer Operations
Commercial - Marketing
ContactPigeon built a customer data platform (CDP) to unify customer data and enable real-time insights for retailers. It leverages Google Cloud's BigQuery for data analysis and Looker for visualization.
ContactPigeon
Europe
Greece
17
decrease
1.00
day
https://cloud.google.com/customers/spoon-guru
Change
Process optimization (Analytical)
Operational efficiency
Technology Hardware
AI/ML solutions
Technology - Information Technology
The use case implements a near real-time query processing system to significantly reduce data retrieval times. It utilizes advanced AI technologies and cloud computing frameworks to optimize data queries.
Gen AI
North America
2023
18
decrease
1.00
day
https://cloud.google.com/customers/axismyindia
Change
Process optimization (Analytical)
Operational efficiency
Technology Hardware
AI/ML solutions
Technology - Information Technology
The use case implements a near real-time query processing system that drastically reduces the time taken for data queries. It utilizes advanced AI technologies and cloud computing frameworks to achieve this efficiency.
Gen AI
North America
2023
19
decrease
1.00
day
https://cloud.google.com/customers/smartqr
Change
Process optimization (Analytical)
Operational efficiency
Technology Hardware
AI/ML solutions
Technology - Information Technology
The use case implements a near real-time query processing system that drastically reduces the time taken for data queries. It utilizes advanced AI technologies and cloud services to optimize data retrieval processes.
Gen AI
North America
2023
20
increase
40.00
%
https://cloud.google.com/customers/studiosus
Change
Automated data management (Generative)
Process optimization (Analytical)
Operational efficiency
Customer experience
Travel & Hospitality
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
Commercial - Sales
Studiosus migrated to Google Cloud to enable real-time reservations and improve customer satisfaction. The implementation involved creating a new booking portal and integrating SAP workloads on Google Cloud.
Studiosus
Germany
21
N/A
3.50
million # clips
https://cloud.google.com/customers/featured/major-league-baseball
Result
Customer feedback analysis (Generative)
AI-powered conversational search and recommendation (Generative)
Customer experience
Innovation
Technology Hardware
Media
Entertainment
Technology - Information Technology
Commercial - Customer Operations
Commercial - Marketing
MLB leverages Google Cloud AI to analyze vast amounts of baseball data in real time, providing fans with deeper insights and contextualized statistics. This is implemented through the use of Google Cloud's APIs and machine learning capabilities.
Major League Baseball (MLB)
N/A
22
decrease
14.00
days
https://cloud.google.com/customers/notco
Change
Automated data management (Generative)
AI-powered conversational search and recommendation (Generative)
Operational efficiency
Innovation
Technology Hardware
AI/ML solutions
Retail and E-Commerce
Consumer Packaged Goods (CPG)
Technology - Information Technology
Commercial - Customer Operations
Operations - Service Operations
NotCo's Conversational AI chatbot provides real-time insights from SAP data for faster decision-making. It is implemented using Google Cloud's BigQuery and Cortex Framework.
NotCo
Chile
23