ESRS subtopic
Information-related impacts for consumers and/or end-users
20
Personal safety of consumers and/or end-users
20
Social inclusion of consumers and/or end-users
20
Name of the IRO
IRO type
Cause
Position in the value chain
Time Horizon
Realization stage
Affected stakeholders
ESRS subtopic
Promotion of health literacy through patient education leading to improved health outcomes
Positive impact
Implementation of health education programs for patients and families
Business activities
Medium term
Potential
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Support for digital access to medical information
Positive impact
Providing online portals and digital records for patients
Business activities
Short term
Potential
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Development of guidelines for responsible medical data use
Positive impact
Establishment of strict data privacy and protection protocols
Business activities
Short term
Potential
Employees
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Collaboration with NGOs for health information accessibility
Positive impact
Partnerships for accessible health information campaigns
Business activities
Medium term
Potential
Communities
NGOs
End Consumers
Information-related impacts for consumers and/or end-users
Recognition of sector leadership in information transparency
Positive impact
Promotion of achievements in transparent health information management
Business activities
Short term
Potential
Investors
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Misinformation or lack of clarity in health communications
Negative impact
Distribution of incorrect or misleading medical information
Business activities
Short term
Actual
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Neglect of information accessibility for vulnerable groups
Negative impact
Failure to provide accessible medical content for all
Business activities
Short term
Actual
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Non-compliance with data protection regulations
Negative impact
Failure to meet legal requirements for medical information management
Business activities
Short term
Actual
Employees
Investors
End Consumers
Information-related impacts for consumers and/or end-users
Poor communication on health information policies
Negative impact
Lack of transparency about health data use and sharing
Business activities
Short term
Actual
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Neglect of feedback on information needs from patients
Negative impact
Failure to address concerns about health information quality
Business activities
Short term
Actual
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Regulatory fines for information management violations
Risk
Authorities increase enforcement of health information regulations
Business activities
Short term
Potential
Investors
Local authorities
End Consumers
Information-related impacts for consumers and/or end-users
Brand damage from information controversies
Risk
Negative media coverage of misinformation or privacy breaches
Business activities
Short term
Potential
Investors
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Loss of trust due to poor information management
Risk
End-users lose confidence in health services
Business activities
Medium term
Potential
Communities
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Increased costs from compliance with information regulations
Risk
Need for new investments in health information management
Business activities
Short term
Potential
Employees
Investors
Information-related impacts for consumers and/or end-users
Legal actions by end-users over information issues
Risk
End-users file lawsuits for misinformation or data breaches
Business activities
Short term
Potential
Investors
Local authorities
End Consumers
Information-related impacts for consumers and/or end-users
Development of “Transparent Health Information” certifications
Opportunity
Certification for best practices in health information management
Business activities
Short term
Potential
Investors
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Access to funding for health information transparency projects
Opportunity
Grants/subsidies for health information management initiatives
Business activities
Short term
Potential
Investors
Local authorities
Information-related impacts for consumers and/or end-users
Partnerships with NGOs for health information innovation
Opportunity
Joint development of health information management solutions
Business activities
Medium term
Potential
Communities
NGOs
End Consumers
Information-related impacts for consumers and/or end-users
Expansion into markets valuing information transparency
Opportunity
Partners demanding certified health information management
Downstream supply chain
Medium term
Potential
Investors
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Brand enhancement through health information management leadership
Opportunity
Recognition for sector-leading health information management
Business activities
Short term
Potential
Investors
Clients
End Consumers
Information-related impacts for consumers and/or end-users
Promotion of patient safety culture through continuous training leading to reduced medical incidents
Positive impact
Implementation of safety protocols and regular staff training
Business activities
Medium term
Potential
Communities
Clients
End Consumers
Personal safety of consumers and/or end-users
Support for mental health and well-being initiatives
Positive impact
Offering mental health support services to patients and end-users
Business activities
Short term
Potential
Communities
Clients
End Consumers
Personal safety of consumers and/or end-users
Development of guidelines for emergency preparedness
Positive impact
Establishment of emergency response plans and drills
Business activities
Short term
Potential
Employees
Clients
End Consumers
Personal safety of consumers and/or end-users
Collaboration with NGOs for patient safety education
Positive impact
Partnerships for safety workshops and campaigns
Business activities
Medium term
Potential
Communities
NGOs
End Consumers
Personal safety of consumers and/or end-users
Recognition of sector leadership in patient safety management
Positive impact
Promotion of achievements in patient safety management
Business activities
Short term
Potential
Investors
Clients
End Consumers
Personal safety of consumers and/or end-users
Unsafe facilities or lack of safety measures
Negative impact
Failure to provide secure and well-maintained environments
Business activities
Short term
Actual
Communities
Clients
End Consumers
Personal safety of consumers and/or end-users
Neglect of vulnerable end-users’ needs
Negative impact
Failure to accommodate the needs of at-risk patient groups
Business activities
Short term
Actual
Communities
Clients
End Consumers
Personal safety of consumers and/or end-users
Non-compliance with safety regulations
Negative impact
Failure to meet legal requirements for patient safety
Business activities
Short term
Actual
Employees
Investors
End Consumers
Personal safety of consumers and/or end-users
Poor communication on safety policies
Negative impact
Lack of transparency about safety measures
Business activities
Short term
Actual
Communities
Clients
End Consumers
Personal safety of consumers and/or end-users
Neglect of feedback on safety from end-users
Negative impact
Failure to address concerns about personal safety
Business activities
Short term
Actual
Communities
Clients
End Consumers
Personal safety of consumers and/or end-users
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