How Securex Built a Custom Task Management System for Payroll Agents Without Software Developers

"Baserow is a great tool to deliver modern applications without costly software development resources. We were looking for a flexible, cost-effective and secure solution that replaces our spreadsheet-based task management. Our business team was able to contribute heavily to the development of this business application, as there was no software coding involved. The application we built with Baserow also meets our specific work processes.”

Dalila Baghdadi Payroll Manager, Securex Luxembourg

Securex replaced a spreadsheet based Task management with a modern no-code Baserow database and application to manage the daily work of their payroll agents. In a few weeks, they built a Task Management & Capacity Planning application for their team to ensure every service is delivered on time to their clients.

Industry

Payroll

Organization Size

Mid size

Region

Luxembourg

Baserow Capabilities

• Database & Shared Views
• No code custom application development
• Automations

About Securex

Securex Luxembourg is a major provider of integrated HR and payroll solutions in Luxembourg, helping businesses manage administration, social law compliance, mobility, and employee well-being, acting as a local arm of the broader Securex Group. They offer services like payroll processing, HR outsourcing, legal advice, training, talent development, and fleet management, supporting companies with local regulations and international operations.

Challenge: Build an affordable custom Task Management application

Securex launched a project to replace a spreadsheet-based task management process with a modern application to schedule and manage the tasks of their payroll agents for each month. The solution had to meet their data governance and security requirements, whilst being flexible and cost-effective. Securex decided to build its own custom tool with the Baserow no-code platform that empowers business users to build the system they need.

Solution: A business application built entirely with no-code technology

Securex selected Baserow to serve as the application builder platform. Unlike rigid proprietary software, Baserow’s flexibility and ease of use allowed the team to build a system that fit the exact needs of Securex to provide value to the Business teams.

• Application Building without coding

• Centralized data for a single source of truth: Baserow acts as the central database to capture customer, agents, services and deadline data and powers the Task management application for the payroll agents.

• Seamless Integration: Using Baserow’s robust API, Securex connected Baserow to existing systems like payroll, invoicing and time management.

  “We needed a tool to replace our manual spreadsheet-based planning & task management process. Our application is used daily by our agents and managers to support our clients”, says Dalila Baghdadi

Results: User-friendly application delivered at a fraction of the cost and greater speed

1. Modern application

Securex built its application with fast feedback cycles from the users. The apps feel modern and are customized to the payroll agents’ and managers’ requirements. The user acceptance and feedback are very positive.

2. Speed

The application was built in a couple of weeks by non-technical users. The simplicity and flexibility of the no-code tools platform ensured rapid adoption and much faster development time than custom tools requiring developers.

3. Governance & Security

The application is deployed on premise, and user access is through Role-Based Access Control and Single Sign On (SSO). The Builders team has access to the Baserow platform to build and manage the database and apps, whilst the sales team only uses the applications they have access to.

Future Outlook: Expand the application to new payroll agent teams in Securex

As users are satisfied with the quality of the application, the team plans to expand its usage to other payroll agents within Securex to align working processes. Given the flexibility of the platform, even when services differ per country or department, the application can be reused and customized to a new team’s specific needs.

“The platform is very powerful and versatile. We are looking forward to delivering the application to more teams across Securex to keep improving our service to our customers”, says Dalila Baghdadi.