
A practical, evidence-based comparison for teams reassessing Smartsheet
Most teams do not start looking for Smartsheet alternatives because Smartsheet lacks features. They do so because the economics and friction of collaboration at scale have changed.
Over the past year, Smartsheet introduced licensing and pricing model changes that significantly increased costs for teams with broader collaboration feature needs. In particular, more users now require paid licenses to perform even minimal actions—such as updating a date, editing a single field, or contributing to a shared report.
For organisations working across departments or with external contributors, this has resulted in unexpected cost increases at renewal, often triggering internal reviews by IT, operations, and finance teams.
Across customer reviews and community discussions, several recurring concerns appear consistently:
As a result, many teams reassess Smartsheet because scaling collaboration has become difficult to justify financially.
This is where Baserow typically enters the evaluation as a cost effective and flexible solution. Especially when teams want to keep a spreadsheet experience, combined with application building and automations capabilities, Baserow is surprisingly versatile compared to Smartsheet.
When Smartsheet users compare alternatives, they are usually not asking for “more features.” They are asking:
1. Can we keep a spreadsheet-like interface our teams already understand and collaborate in real time?
2. Can we model real work processes, not just task lists?
3. Can collaboration and automation scale without costs exploding?
Baserow was designed specifically around these questions.
Baserow combines a familiar spreadsheet-style grid (rows, columns, filters, views) with a structured database underneath. On top of that database, teams can build workflows, forms, automations, internal and external web applications, and AI-assisted processes—all without needing developers skills as the platform is fully no code.
This comparison focuses on how Baserow and Smartsheet differ in pricing, scalability, automation and AI capabilities.
Smartsheet is best suited for organisations that want a structured, spreadsheet-style project management tool with predefined templates.
It works particularly well for:
Smartsheet was built for structured project execution, but collaboration, advanced capabilities, and automation are closely tied to licensing and add-ons.
Baserow is best suited for teams that want project management solutions with spreadsheet experience that can grow into full workflows and internal applications.
Teams typically choose Baserow when they want:
Baserow is commonly adopted when spreadsheet-first tools become restrictive, slow, or expensive as usage expands.
Smartsheet is built around spreadsheet-style grids enhanced with project management features and views such as Gantt charts, calendars, and cards. It supports task dependencies, dashboards, and reporting, making it effective for predictable, template-driven project execution.
However, customer feedback frequently highlights limitations when Smartsheet is used beyond classic project tracking—particularly around permissions, automation depth, performance at scale, and pricing predictability.
Baserow starts with a spreadsheet-like grid but extends it with a true relational database model.
Teams can:
This allows teams to manage processes, not just tasks.
This makes Baserow suitable for real operational and automated workflows, not just notifications.
AI is becoming increasingly important for teams managing large volumes of operational and project data. Both Smartsheet and Baserow offer similar AI-powered features, but they focus on different layers of the workflow.
Smartsheet includes AI features primarily focused on assisting users inside individual sheets. These capabilities are designed to help teams work faster within existing project structures.
Smartsheet AI is commonly used for:
These key features are helpful for improving productivity at the sheet level, especially for users working heavily with formulas, reports, or written updates.
However, Smartsheet’s AI capabilities are generally assistive rather than autonomous. They do not operate across multiple sheets as agents, do not trigger workflows independently, and are not designed to act as a decision-making layer across processes. Furthermore, Smartsheet’s cloud offering is limited to Azure OpenAI and Amazon Bedrock for LLM support and does not allow customers to bring their own models, whereas Baserow offers significantly more flexibility by supporting a wider range of LLMs.
Baserow includes an AI Assistant focused on building and operating systems, not just assisting with content.
The AI Assistant helps users:
This allows non-technical users to design complete workflows and internal systems faster, rather than only accelerating individual tasks.
Baserow supports AI-powered fields that operate directly inside the database layer.
AI fields can:
Because these AI fields are part of the data model itself, they can be reused across views, automations, and applications—something that sheet-level AI assistance cannot provide.
Baserow allows teams to define AI agents that act on data changes and workflow events.
AI agents can:
This enables autonomous process steps, such as intelligent routing, enrichment, or validation—without custom code.
Smartsheet does not currently offer AI agents that operate at this process level.
This distinction is especially important for teams moving beyond task tracking into process automation, internal tooling, and scalable operations.
Baserow allows teams to build internal tools and applications directly on top of their data, including:
These tools share the same underlying data and allow for fine grained user permissions and workflow management to build custom solutions in days instead of month of development work.
This enables continuous synchronization across internal systems.
At first glance, Smartsheet’s pricing can look competitive, especially for small teams running standard project management workflows. However, most teams reassess pricing not at signup, but once collaboration expands, more contributors are added, or workflows grow in complexity.
This is where the practical differences between Smartsheet and Baserow become clear.
Smartsheet uses a per-member pricing model combined with tiered plans and add-on functionality.
Based on current publicly listed pricing:
Designed for small teams. Includes core views (Gantt, table, board, calendar), formulas, unlimited sheets, forms, and reports, with a limited number of automations per month.
Unlocks additional capabilities such as timeline view, team workload tracking, expanded admin controls, unlimited automations, and higher attachment storage.
Required for advanced capabilities such as AI formulas and analysis, enhanced governance, portfolio management, cross-system data tools, and enterprise integrations.
Where teams commonly encounter limitations in practice:
As soon as more collaborators need edit access — even for simple actions like updating a date or field — additional paid licenses are required.
AI capabilities, advanced governance, portfolio tooling, and cross-system data features are only available in higher tiers or enterprise plans.
Reviews and customer feedback frequently mention that add-ons, tier upgrades, and renewals make long-term cost forecasting difficult as teams expand.
In large or complex sheets, users report slower load times and search performance, especially when Smartsheet is used beyond classic task tracking.
Smartsheet tends to work best when:
When teams push Smartsheet into broader operational or cross-department use cases, cost, performance, and flexibility often become limiting factors.
For a detailed breakdown of Smartsheet’s plans, add-ons, and cost drivers, read our dedicated guide here:
👉 Read the full Smartsheet pricing breakdown
Baserow is designed with a different assumption: users, data, and workflows will grow over time.
It follows a free-version, pay-as-you-grow model and supports both cloud-hosted and self-hosted deployments.
Unlike many SaaS tools that restrict advanced functionality to higher tiers, Baserow makes several core capabilities available from the very first plan:
This allows teams to design and test complete workflows without needing to upgrade plans just to access core functionality.
Includes:
This makes it possible to prototype real operational systems before committing budget.
As teams grow, Baserow primarily scales on:
In practice:
Baserow is built on a database-first architecture, not a spreadsheet engine stretched beyond its original purpose. This typically results in:
Baserow can be fully self-hosted for teams that want full control of their data.
Self-hosting allows organisations to:
For many teams, this creates a clearer and more controllable long-term cost and performance model.
Smartsheet often feels cost-effective early, when:
Baserow tends to win later, when:
The question many teams eventually ask is not “Which tool has more features?” but:
“Which platform lets us build and scale workflows without hitting cost or performance walls?”
| Category | Baserow | Smartsheet |
|---|---|---|
| Core concept | Database-first platform with spreadsheet-style grid | Spreadsheet-style work management platform |
| Primary UI | Spreadsheet-style grid and application-style interfaces | Spreadsheet-style grid |
| Best for | Building custom workflow systems (projects + processes + operational data) | Structured project tracking with templates and timelines |
| Data structure | Relational database (tables + linked records) | Sheet-based structure |
| Spreadsheet experience | Grid, filters, sorting, formulas, views | Grid, filters, formulas, views |
| Views | Grid, Form, Kanban, Gallery, Timeline (with dependencies) | Grid, Card, Calendar, Gantt/timeline views |
| Dependencies | Timeline view with dependencies | Project dependencies in Gantt/timeline |
| Forms / intake | Forms for structured intake | Forms available for intake |
| Automations | Workflow automation builder (event-based, conditional) | Rule-based automations (alerts, reminders, approvals) |
| Internal tools / app building | Build internal tools and applications on top of tables (portals, dashboards, lightweight apps) | Dashboards and reports; customization mainly at sheet/dashboard level |
| AI assistant | AI Assistant to help create tables, fields, views, and workflows | AI assistance for formulas, summaries, and analysis (plan-dependent) |
| AI fields | AI-powered fields embedded in the data model | No native AI field concept |
| AI agents / workflow AI | AI-driven workflows and agents reacting to data changes | No autonomous AI agents |
| MCP server (AI tool integration) | Yes – MCP server available to expose Baserow data and actions to AI tools (e.g. LLMs, agents) | No MCP server or equivalent AI protocol |
| API & extensibility | API-first; designed for custom integrations and automation-based sync | Integrations and connectors; API access depends on plan |
| Data sync approach | data synch + webhooks/API + automation platforms (e.g. Make, n8n, Zapier) | Connectors and integrations with common business tools |
| Permissions | Role-based permissions (granular access control) at database and application level. | Permissions and sharing controls |
| Security | Built-in security features such as 2FA; optional self-hosting | Enterprise security features; cloud-only deployment |
| Self-hosting | Yes (self-hosted option available) | No (SaaS only) |
| Scalability model | Scales via database architecture and optional self-hosting | Scales well for PM use cases; licensing and performance may become limiting at scale |
| Pricing model | Free plan available; paid tiers; optional self-hosting | Paid tiers with per-member pricing and enterprise add-ons |
| Cost sensitivity to collaboration | Free plan + options like free read/comment users; self-hosting reduces SaaS constraints | Collaboration typically increases costs as more licensed editors are added |
Smartsheet is well suited for structured, template-based project management with stable team sizes.
Baserow is the stronger choice for teams that:
If you’re reassessing Smartsheet due to rising collaboration costs, performance concerns, or plan limitations, you can explore Baserow for free and see how a spreadsheet-first platform can grow into a scalable workflow system.

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