How to cancel your Baserow subscription

In this section, we’ll cover how to cancel your Baserow subscription. When you cancel, paid features continue working until your next scheduled payment date, but no refunds are provided for unused time.

Quick overview

Baserow follows a “use what you paid for” cancellation policy. When you cancel a subscription, you’re not requesting an immediate service termination or refund. Instead, you’re choosing not to renew at the end of your current billing period.

If you cancel on the 5th day of a monthly subscription, you still have 25 days to change your mind before the cancellation takes effect.

Learn how to manage an existing subscription.

Baserow subscription interface

Step-by-step guide to canceling your subscription

Step 1: Access your subscriptions

Navigate to the Baserow subscriptions page and log in with your account credentials. This is the same interface used for all subscription management, regardless of whether you use cloud or self-hosted Baserow.

Step 2: Locate your subscription

Find the subscription you want to cancel from your list of active subscriptions. Each subscription shows its current status, renewal date, and associated workspace to help you identify the correct one.

Click More details next to the subscription you want to cancel to open the detailed management interface.

Step 3: Access cancellation options

Within the subscription details page, click Change subscription to access modification options. This button opens a menu that includes upgrade, downgrade, and cancellation choices.

Step 4: Initiate cancellation

Select Cancel subscription from the modification options to begin the cancellation process. The system will display a confirmation dialog explaining when the cancellation takes effect and what happens to your data and features.

Cancel Baserow subscription interface

Step 5: Confirm your decision

Review the cancellation details, including your service end date and any important information about feature limitations after cancellation. Confirm the cancellation to complete the process.

Your subscription status will update to show “Canceling” with the effective end date displayed prominently.

After cancellation: transitioning to free features

Once your subscription expires, Baserow automatically transitions your account to the free plan. Your data remains intact, but you’ll encounter feature limitations based on the free plan’s restrictions.

Consider downgrading to a lower-tier paid plan instead of canceling entirely. This approach maintains some paid features at a reduced cost, potentially providing a middle ground between full upgraded access and free plan limitations.

Frequently asked questions

Will I receive a refund when I cancel my Baserow subscription?

No, Baserow does not provide refunds for canceled subscriptions because your service continues until the end of your prepaid period. You receive the full value of your payment by maintaining access to paid features until your subscription naturally expires.

How long do I have to export my data after canceling?

You can export your data anytime until your subscription period ends. For example, if you cancel a monthly subscription 10 days into the billing cycle, you have the remaining 20 days to export data using paid features. After the period ends, you’ll need to work within free plan limitations for data export.

Can I reactivate my subscription after canceling?

Yes, you can reactivate your subscription before it expires by returning to the subscriptions page and choosing to resume payments. If your subscription has already expired, you can start a new subscription at any time, though you may need to reconfigure paid features.

What happens to my workspaces when my subscription expires?

Your workspaces remain accessible, but paid features become unavailable. This includes advanced field types, increased row limits, API access, and collaboration tools depending on your subscription level. Your data stays intact, but you’ll work within free plan constraints.

Do I get charged again if I don’t cancel before the renewal date?

If you don’t cancel before your subscription period ends, Baserow automatically renews your subscription and charges your payment method for the next period. Cancellation must be completed before the renewal date to avoid the next charge.

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